Review | Skelter Labs
AIQ.AWARE Review
Discover insights from customer reviews
Our in-depth review analytics solution understands customer reviews based on natural language understanding. You can easily check key factors that influence ratings as well as develop insights on shipping and packaging.
AIQ.AWARE Review
Discover insights from customer reviews
Our in-depth review analytics solution understands customer reviews based on natural language understanding. You can easily check key factors that influence ratings as well as develop insights on shipping and packaging.
Efficient customer research
Assess customer satisfaction based on keywords and sentiments displayed in the review, without additional surveying
Trend analysis
Identify trends and establish product mix strategies based on analysis of the number of registered reviews and daily review trends
Marketing content creation
Create marketing contents with high customer response rates based on keywords analysis
Find the real meaning behind the flood of customer reviews
Review

Topic analysis

The solution provides analysis comparing ratings based on product type and features, giving MDs, marketers, and planners the insights they need

Sentiment analysis

Classify positive and negative factors based on the words mentioned in reviews as well as the context

Automatic keyword extraction

Extract the twenty main keywords for each topic and sentiment, and analyze the influence on the ratings

Keyword volume and trend analysis

Product and market trends are easily identifiable based on the number and trend analysis of automatically extracted keywords.

Find the real meaning behind the flood of customer reviews
Review
Topic analysis
The solution provides analysis comparing ratings based on product type and features, giving MDs, marketers, and planners the insights they need
Automatic keyword extraction
Extract the twenty main keywords for each topic and sentiment, and analyze the influence on the ratings
Sentiment analysis
Classify positive and negative factors based on the words mentioned in reviews as well as the context
Keyword volume and trend analysis
Product and market trends are easily identifiable based on the number and trend analysis of automatically extracted keywords.
AI that understands the subtle nuance of language
Review analytics based on deep learning-based natural language understanding (NLU) and machine reading comprehension (MRC) engines are different than simple keyword analysis. Based on the context of the customer message, the solution understands colorful variations of words and infers the underlying subjectivity and sentiment.
Fuel your drive for growth

E-commerce
Increased sales through customer data analysis and hyper-personalization

Live Commerce
Optimize the operation of Live Commerce by real-time comments analysis
Start AI-based review management now!
Start AI-based review management now!